📜Information We Collect
At Crystal Glade, your privacy matters to us. This policy explains what personal information we collect, how we use it, and how we keep it safe.
We may collect the following types of information:
When you place an order, create an account, or contact us, we may collect your name, email address, delivery address, and payment details.
If you interact with us on TikTok, Instagram, or Facebook, we may also receive information in line with those platforms’ own privacy policies.
How We Use Your Information:
We use your information to process and fulfil your orders, communicate with you about your purchases, and occasionally send you updates about new arrivals, live sales, or promotions.
You can opt out of marketing communications at any time.
Sharing Your Information:
We do not sell or share your personal data with third parties, except where necessary to fulfil your order (for example, with our shipping provider) or where required by law.
Data Storage & Security:
Your data is stored securely. Where your order is placed through a third-party platform such as Etsy, TikTok Shop, or Shopify, that platform’s own privacy and data policies also apply.
Your Rights:
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data at any time. To exercise any of these rights, please contact us at crystalgladeco@gmail.com.
Cookies:
Our website may use cookies to improve your browsing experience. You can adjust your cookie preferences at any time through your browser settings.
Contact:
If you have any questions about this policy, please get in touch at crystalgladeco@gmail.com.